At Ashwara, we are committed to delivering your beautiful sarees safely and promptly. Please review our shipping policy below for detailed information about our shipping process.
1. Order Processing Time
Fast Processing: All orders are processed and shipped within 24 hours of order placement (excluding weekends and public holidays).
Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods and Delivery Time
We partner with reliable courier services to ensure your order reaches you safely:
• Standard Shipping: 5-7 business days
• Express Shipping: 2-3 business days (available in select locations)
Note: Delivery times are estimates and may vary based on location and courier availability.
3. Shipping Charges
Shipping charges are calculated based on the delivery location and order weight. The exact shipping cost will be displayed at checkout before you complete your purchase.
Free Shipping: We offer free standard shipping on orders above a specified amount (check website for current offers).
4. Shipping Locations
We currently ship to all locations within India. For international shipping inquiries, please contact us at ashwara91@gmail.com or call 76986 97777.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment's progress.
6. Delivery Issues
If you experience any issues with your delivery, such as:
• Delayed delivery
• Damaged package
• Lost package
Please contact us immediately at ashwara91@gmail.com or 76986 97777, and we will work with the courier service to resolve the issue promptly.
7. Address Accuracy
Please ensure that your shipping address is accurate and complete at the time of checkout. Ashwara is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
8. Undelivered Packages
If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal to accept delivery, we will contact you to arrange reshipment. Additional shipping charges may apply for reshipment.
9. Contact Us
For any questions or concerns about shipping, please reach out to us:
Ashwara Surat, Gujarat, India Email: ashwara91@gmail.com Phone: 76986 97777 Website: ashwara.com
